Customer Service Outline

Citistar's handling of tenancy assignments is premised on a"total approach"--from the initial consultancy service through to the settling-in process.Our company will provide you with preferential conditions and our involvement does not end with the sealing of the agreement.Our specialized Customer Service Department aims to serve customers before,during and after signing a contract.Our service includes but not limited to the following items:

Follow up on alternation and repair requested at the premises.

Pre-inspection of property before move in.

Providing customers with transportation and move in requirements.

Providing customers with renovation, fitting out and maintenance services.

Introduce domestic helpers, mandarin tutors, drivers and car rental as desired.

Touring of major communal facilities such as supermarkets, hospitals, restaurants, health spa, sporting, cultural and social venues.

Providing new arrivals with tips on living and other information on Beijing. These include inspection of international schools, hospitals and introduction of emergency hotline.

Refer conference hall, business centre, english school, hotels and travel agencies that can offer special rate.

Assist in company registration, applying driver license, work visa and related services.

Advice and introduction of potential strategic partners to your business.